Return Policy

At Ritupal Collection, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not entirely happy with your purchase, our return and refund policy is designed to offer you a hassle-free experience. Please review the details below.

RETURNS

All returns must be sent within seven (7) days of the purchase date. Items must be in their original, unused condition with all tags and labels still attached.

RETURN PROCESS

To return an item, please email customer service at info@ritupalcollection.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Ritupal Collection

A-16, Shiva Enclave, Dichaon Kalan, New Delhi, Dhichaon Kala 110043 India

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note

● Sale items are FINAL SALE and cannot be returned.